Force Password Reset


  • After logging into the VPN, simultaneously press ctrl + alt + delete.



  • Select Change Password.



  • Input your current password into the Old Password field before setting a new password (Minimum 12 characters, 1 capital and 3 numbers). Confirm the new password underneath this.



  • Once completed, select the right-facing arrow on the confirm password field.


  • Finally, simultaneously press Ctrl + L on the keyboard to lock the screen and log in with the new password.