Overview


The trust are running a migration of staff to OneDrive so there is a more specific articles that may be of use.


If you were a member of staff prior to 12/02/2024 and use a laptop or desktop computer you will likely need to go through the OneDrive migration process.  A separate guide exists for this and can be found here https://servicedesk.scft.nhs.uk/a/solutions/articles/50000161028


if you are a new member of staff starting after 12/02/2024 or use the Virtual Desktop solution you should follow this guide.


As part of our ongoing Office 365 project, all new staff will have access to Microsoft OneDrive for Business OneDrive - NHS, a Microsoft cloud-based file storage solution. This will be used to store your Desktop, Documents (Home Drive) and Pictures making them accessible from any trust device you log in to. 


In order to use this you will need to login to OneDrive on each trust device that you use and this guide details the login process.





The Process


On your first login or periodically until you have signed into OneDrive you should see the following dialog



If you do not see this dialog you can use the OneDrive notification area icon to open it





If this icon is not visible you may need to use the up arrow icon to expand the notification icon area



Use your NHSMail credentials to log in to ‘OneDrive - NHS’ and click 'Next' at each stage of the setup wizard as shown in the following screenshots.
  • If you come across the option 'Start back up'  please choose it.
  • If you see the message 'OneDrive - NHS' folder already exists, select 'Use it.'


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Check your ‘OneDrive – NHS’ folder in File Explorer for the presence of 'Desktop', 'Documents', and 'Pictures' folders.


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Files and folders on your ‘Desktop’ and in ‘Documents’ should be accessible as expected, though some may take up to the next day to appear.




Post OneDrive Login - Important Notes


Once you log in to ‘OneDrive - NHS’, a blue cloud icon will be visible. From then on, it will automatically start each time you log into your device.





 

When saving files to your documents, desktops or picture folders you may receive emails warning about files that contain Personal Identifiable Data (PID). Please remove these files, in accordance with the 'OneDrive – NHS' usage policy. This policy also details the types of files and folders that shouldn't be stored on your 'OneDrive - NHS'."



Support & Feedback


For questions about OneDrive or have any problems logging in to 'OneDrive - NHS', kindly raise a ticket via the IT service desk