Overview
All SCFT staff have access to Microsoft OneDrive for Business (OneDrive - NHS), a Microsoft cloud-based file storage solution. This is used to store your Desktop, Documents (Home Drive), and Pictures, making them accessible from any Trust device you log into.
It’s important to log in to OneDrive and start backing up these folders to reduce the risk of data loss. You only need to log in once, and then OneDrive will automatically start each time you log into any Trust device. This guide provides the login process. If you use VDI, you will only need to log in once.
The Login Process
On your first login or periodically until you have signed into OneDrive you should see the following dialog
If you do not see this dialog you can use the OneDrive notification area icon to open it. If this icon is not visible you may need to use the up arrow icon to expand the notification icon area
- If you come across the option 'Start back up' please choose it.
- If you see the message 'OneDrive - NHS' folder already exists, select 'Use it.'
Check your ‘OneDrive – NHS’ folder in File Explorer for the presence of 'Desktop', 'Documents', and 'Pictures' folders.
Files and folders on your ‘Desktop’ and in ‘Documents’ should be accessible as expected, though some may take up to the next day to appear.
Post OneDrive Login - Important Notes
Once you log in to 'OneDrive - NHS,' a blue cloud icon will appear. From then on, it will automatically start each time you log into your device. You will only need to log in to 'OneDrive - NHS' again in the following cases:
- Updating your NHSmail password.
- Changing your laptop.
- Having your Windows profile reset by an admin.
When saving files to your documents, desktops or picture folders you may receive emails warning about files that contain Personal Identifiable Data (PID). Please remove these files, in accordance with the 'OneDrive – NHS' usage policy. This policy also details the types of files and folders that shouldn't be stored on your 'OneDrive - NHS'."
Recovering your data from 'OneDrive - NHS'
You can recover files from your OneDrive using this guide if you accidentally delete or modify them. This can be done through the OneDrive recycle bin or by restoring previous versions of the files.
Support & Feedback
For questions about OneDrive or have any problems logging in to 'OneDrive - NHS', kindly raise a ticket via the IT service desk