Important Note: To complete the migration and setup of 'OneDrive - NHS' on a laptop or desktop computer, please refer to the Migration Guide - Laptop\Desktop 

Overview

As part of our ongoing Office 365 project, we will be migrating staff personal data to Microsoft OneDrive for Business OneDrive - NHS, a Microsoft cloud-based file storage solution. Currently, your personal work folders Desktop and Documents (Home Drive) and Pictures are not stored locally on your device but are redirected to a server location, making them accessible from any trust device you log in to. 

The aim of this project is to move your personal work folders from our file servers to ‘OneDrive - NHS’. After the completion of your migration, you will continue to have the same local availability of those folders when you log in to any trust device, but there will be a few user interface changes. Additionally, you will benefit from direct access to your personal work data through your ‘OneDrive - NHS’ online.

The Process

Migration Completion - Required Actions

On your first login after receiving the migration completion email you should see the following dialog periodically until you have signed into OneDrive

If you do not see this dialog you can use the OneDrive notification area icon to open it. If this icon is not visible you may need to use the up arrow icon to expand the notification icon area. Please only do that after receiving the OneDrive migration completion email.

Use your NHSMail credentials to log in to ‘OneDrive - NHS’ and click 'Next' at each stage of the setup wizard as shown in the following screenshots.

• If you come across the option 'Start back up'  please choose it.
• If you see the message 'OneDrive - NHS' folder already exists, select 'Use it.'

Check your ‘OneDrive – NHS’ folder in File Explorer for the presence of 'Desktop', 'Documents', and 'Pictures' folders. Your data within these folders should accessible as expected, though some may take up to the next day to appear.

Once you log in to ‘OneDrive - NHS’, a blue cloud icon will be visible. From then on, it will automatically start each time you log into your device.

When saving files to your documents, desktops or picture folders you may receive emails warning about files that contain Personal Identifiable Data (PID). Please remove these files, in accordance with the 'OneDrive – NHS' usage policy. This policy also details the types of files and folders that shouldn't be stored on your 'OneDrive - NHS'."

Post Migration - Important Notes

• Your Home Drive (H or I Drive) will be removed from File Explorer on your first login after receiving the migration completion email. All data will be available in the 'Documents' folder after you complete the login to 'OneDrive - NHS'.

• After completing the migration and logging into OneDrive, you may receive emails warning you about synced files that contain Personal Identifiable Data (PID). Please remove these files, in accordance with the 'OneDrive – NHS' usage policy. This policy also details the types of files and folders that shouldn't be stored on your 'OneDrive - NHS'."

• Special Cases: 
  • Hidden Items: Hidden files and folders will not be migrated.
  • Special Characters: File and folder names containing special characters (e.g., “, *, <, >, ?, /, \ , |) will be migrated with these characters replaced by underscores (_). In rare cases, this process may fail.
  • Length Restrictions: Files or folders with names exceeding 255 characters or paths exceeding 400 characters will not be migrated

         If you notice any missing items within two weeks of your migration, please submit a ticket using our dedicated form so we can locate and copy the missing files/folders to your OneDrive.

Support & Feedback

For questions about the project or any issues or problems encountered during your migration and login to 'OneDrive - NHS', kindly raise a ticket through the dedicated form and we'll respond as quickly as possible

  

Server Team

IT Department

Sussex Community NHS Foundation Trust