Overview


All SCFT staff have access to Microsoft OneDrive for Business (OneDrive - NHS), a Microsoft cloud-based file storage solution. This is used to store your Desktop, Documents (Home Drive), and Pictures, making them accessible from any Trust device you log into.


It’s important to log in to OneDrive and start backing up these folders to reduce the risk of data loss. You should only need to log in once, and then OneDrive will automatically start each time you log into any Trust device. This guide provides the login process.



The Login Process


On your first login or periodically until you have signed into OneDrive you should see the following dialog



If you do not see this dialog you can use the OneDrive notification area (bottom right of the screen) icon to open it. Click the icon and then press teh Sign in button.  If this icon is not visible you may need to use the up arrow icon to expand the notification icon area



Use your NHSMail credentials to log in to ‘OneDrive - NHS’ and click 'Next' at each stage of the setup wizard as shown in the following screenshots.
  • If you are prompted whether to use Personal or Work or School, choose Work or School
  • If you come across the option 'Start back up'  please choose it.
  • If you see the message 'OneDrive - NHS' folder already exists, select 'Use it.'


HelloA screenshot of a computerDescription automatically generatedA screenshot of a computerDescription automatically generated

 

Check your ‘OneDrive – NHS’ folder in File Explorer for the presence of 'Desktop', 'Documents', and 'Pictures' folders.


A screenshot of a computerDescription automatically generated


Files and folders on your ‘Desktop’ and in ‘Documents’ should be accessible as expected, though some may take up to the next day to appear.


Your files willl start to sync to your device and the cloud icon will show it is synchronizing.  This may take a few minutes depending on the amount of data you have in OneDrive




Post OneDrive Login - Important Notes


Once you log in to 'OneDrive - NHS,' a blue cloud icon will appear. From then on, it will automatically start each time you log into your device. You will only need to log in to 'OneDrive - NHS' again in the following cases:


  • Updating your NHSmail password.
  • Changing your laptop.
  • Having your Windows profile reset by an admin.


 





 

When saving files to your documents, desktops or picture folders you may receive emails warning about files that contain Personal Identifiable Data (PID). Please remove these files, in accordance with the 'OneDrive – NHS' usage policy. This policy also details the types of files and folders that shouldn't be stored on your 'OneDrive - NHS'."


Ensuring you are logged in


Periodically you should check you are still logged in to OneDrive just in case it has signed you out.  This will ensure that your data is being synced and therefore protected.  The simplest method is to click the cloud icon and ensure that you arent asked to Sign in.  If you are then complete the steps above to log back in



Recovering your data from 'OneDrive - NHS'


You can recover files from your OneDrive using this guide if you accidentally delete or modify them. This can be done through the OneDrive recycle bin or by restoring previous versions of the files. 



Support & Feedback


For questions about OneDrive or have any problems logging in to 'OneDrive - NHS', kindly raise a ticket via the IT service desk